Certified Middle Manager®

CMM

Code Date Venue Fees Registration
CMM 07 - 11 Oct Cairo 4500 USD Register Now
CMM 25 - 29 Nov Dubai 2250 USD Register Now
CMM 16 - 20 Dec Kuala Lumpur 2250 USD Register Now

Introduction
Middle managers is considered the largest managerial layer in any entity and/or organization. Middle managers are individuals who tend to be responsible to both position levels, those who are above them and the ones underneath them. Actually, managers head a variety of departments and endeavors. In order for a company to operate smoothly, it is essential that those in middle management be committed to the strategic targets of the company and to acknowledge how to efficiently execute those objectives. Hence, it is vital for businesses to focus on these important managers and give privileges to succeed. No matter the organization’s structure or size, a well-trained middle manager will inevitably be of great benefit.


Course Objectives
  • Define management
  • Understand ethics in the workplace
  • Manage information and make decisions
  • Be familiar with the control process
  • Use organizational strategies to facilitate change
  • Create structures and processes to manage teams
  • Manage as a leader

Course Modules
Module One: Introduction to Management
  • Definition of Management
  • What Do Managers Do?
  • What Does it Take to Be a Manager?
  • Why Does Management Matter?

Module Two: Ethics and Social Responsibility
  • What is/isn’t Ethical Workplace Behavior
  • How to Make Ethical Decisions
  • What is Social Responsibility

Module Three: Managing Information
  • Why Information Matters
  • Strategic Importance of Information
  • Characteristics and Costs of Useful Information
  • Getting and Sharing Information

Module Four: Decision-Making
  • What is Rational Decision-making?
  • Steps to Rational Decision-Making
  • Limits to Rational Decision-Making
  • Improving Decision-Making

Module Five: Control
  • Basics of Control
  • The Control Process
  • Is Control Necessary or Possible?
  • How and What to Control
  • Control Methods

Module Six: Organizational Strategy
  • Basics of Organizational Strategy
  • Sustainable Competitive Advantage
  • Strategy-Making Process
  • Corporate, Industry, Firm Level Strategies

Module Seven: Innovation and Change
  • Organizational Innovation
  • Why Innovation Matters
  • Managing Innovation
  • Organizational Change
  • Why Change Occurs and Why it Matters
  • Managing Change

Module Eight: Organizational Structures and Process
  • Departmentalization
  • Organizational Authority
  • Job Design
  • Designing Organizational Process

Module Nine: Managing Teams
  • The Good and the Bad of Using Teams
  • Kinds of Teams
  • Work Team Characteristics
  • Enhancing Work Team Effectiveness
  • Steps

Module Ten: Motivation and Leadership
  • Basics of Motivation
  • Equity Theory
  • Expectancy Theory
  • What is Leadership?
  • Situational Leadership
  • Strategic Leadership

Target Audience
This program is designed for all Management level employees, supply chain/inventory management, and capacity decisions, purchasing, selling managers who are to assist in the whole picture.

N.B*
The certification is accredited by Chartered Management Institute with 35 Professional Contact Hours. Participants will receive an additional certificate, besides ACAD’s Professional Certificate from Chartered Management Institute UK, upon request. For more information, visit www.managers.org.uk

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