Employee Empowerment and Motivation: Leading Difficult Situations

2/62

Code Date Venue Fees Registration
2/62 01 - 05 Apr Geneva 3250 USD Register Now
2/62 01 - 05 Jul Cairo 1600 USD Register Now
2/62 01 - 05 Jul Madrid 3250 USD Register Now
2/62 02 - 06 Sep Dubai 2250 USD Register Now
2/62 07 - 11 Oct Cairo 1600 USD Register Now

About the Course

Employee Motivation is becoming ever more important in the workplace as time goes on, and everyone agrees that a motivated workforce is far more likely to be a successful workforce. The happier and more professional an employee is, the better the results they will deliver for you. Of course, every employer wants to make sure that they have a workforce who will do their best, but this does not simply mean making the job easy for their employees. In fact, part of the problem of motivation is that where the job is too easy, employees become complacent.

There is therefore a challenge for all employers and management in delivering the right balance between a confident, motivated workforce and a workforce, which is driven to attain goals. It can be described as a mix between the pleasure of a comfortable working environment and the fear of failure, although in honesty it is more complicated than that equation suggests. Regardless of how it is characterized, it is important to get the right balance in order to ensure that you have a motivated workforce.


Course Objectives

  • Defining motivation, an employer’s role in it and how the employee can play a part
  • Identifying the importance of Employee Motivation
  • Identifying methods of Employee Motivation
  • Describing the theories which pertain to Employee Motivation – with particular reference to psychology
  • Identifying personality types and how they fit into a plan for Employee Motivation
  • Setting clear and defined goals
  • Identifying specific issues in the field, and addressing these issues and how to maintain this going forward

 Course Modules

Module 1 A Psychological Approach

Module 2 Objective-Oriented Theory

Module 3 Using Reinforcement Theory

Module 4 Using Expectancy Theory

Module 5 Personality’s Role in Motivation

Module 6 Setting Goals

Module 7 A Personal Toolbox

Module 8 Motivation on the Job

Module 9 Addressing Specific Morale Issues

Module 10 Keeping Yourself Motivated


Target Audience

  • Office assistants, office administrators and support managers
  • Public sector administrators and administrative assistants
  • Executive and personal assistants
  • Administrative and project coordinators
  • Administrative supervisors
  • Customer service administrators

 

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