Secretaries & Office Managers Excellence


Code Date Venue Fees Registration
4/1 14 - 25 Jan Cairo 2950 USD Register Now
4/1 18 - 29 Mar Kuala Lumpur 3950 USD Register Now
4/1 01 - 12 Jul Cairo 2950 USD Register Now
4/1 09 - 20 Sep Cairo 2950 USD Register Now
4/1 09 - 20 Sep Dubai 3950 USD Register Now
4/1 09 - 20 Sep Istanbul 3950 USD Register Now
4/1 11 - 22 Nov Dubai 3950 USD Register Now
4/1 18 - 29 Nov Jakarta 3950 USD Register Now

Course Objectives

  • Identify modern concept of office work and clerical management with a focus on duties and responsibilities illustration and the main tasks of office managers and guarantee methods of excellence in performance
  • Refine participants' skills at administrative and behavioral capabilities with the manner that increases performance efficacy in clerical work
  • Provide participants with the most recent means and technological methods, which are used in office management and developing their technical and managerial abilities to use them

 Course Modules

Module 1: Modern Concept of Office Management

  • Office work importance in increasing managerial efficacy
  • Main tasks for office mangers and office work problems
  • Role of planning and organization in office work success

Module 2: Administrative Skills of Office Managers and Means of Progress
  • Information arrangement and management (daily work of office manager)
  • Basics of successful administrative writing and its good drafting
  • Preparing and organizing meetings and interviews
  • Preparing and organizing meetings and committees
  • Preparing and organizing minutes of meetings and reports
  • Managing time and organizing for manger time

Module 3: Required Behavioral Skills to achieve Efficiency of Office Mangers

  • Means of achieving the efficient communication with others
  • Mutual relations and developing skills of dealing with others
  • Skills of speech, and listing
  • Skills of reading and good thinking
  • Skills of quickness and grasping work
  • How to face pressures and have control over stress

Module 4: Technical Skills of Office Managers

  • Administrative information systems and role of office manager
  • How to afford the required information for decision making and follow up the
  • Skill of streamlining and enhancing procedures and developing work systems
  • Basis of computers and their uses in office work
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