Social Intelligence & Work Relations Improvement

1/87

Code Date Venue Fees Registration
1/87 12 - 16 Nov Cairo 1200 USD Register Now
1/87 15 - 19 Apr 2018 Kuala Lumpur 3250 USD Register Now

Course Objectives
  • Concepts of social intelligence and its relation to the improvement of social relations in the workplace
  • Recognize the relationship between different types of intelligence
  • Importance of social intelligence and its components and obstacles faced
  • Give participants the skills to improve social relations through social intelligence
  • Understand the personal and social skills compatibility
  • Provide participants with behavior change skills in the work environment and how to deal with various types conflicts

Course Modules
Module 1: Social Relations in the Workplace
  • Concept of labor organizations
  • Labor organisation components
  • The concept of social relations in the work environment
  • Relations in organizations
  • Relations unintended
  • Independence relations
  • One-way relations
  • Reciprocity relations
  • Functional relationships “similar and dissimilar”
  • Personal model for compatibility with the work environment
  • Workshops and applications
  • Practical training: Reality of the work environment by using the mind map
  • Case study: Various forms of labor conflicts
  • Type of social relations in the workplace
 Module 2: Different Concepts of Intelligence
  • Linguistic and philosophical concept of intelligence
  • Biological and physiological concept of intelligence
  • Psychological and social concept of intelligent
  • Personal nature of intelligence and indicators with intelligence profile
  • Nature of emotional intelligence and the relationship between intelligence and conscience
  • Nature of social intelligence
  • Relationship between the three intelligences (personal, emotional and social)
  • Lack of social competence and their impact on social communication in the work environment
  • Workshops and applications
  • Practical training: do you have social intelligence?
  • Questionnaire: how to deal with different types of people?
 Module 3: Social Intelligence Skills
  • Importance of social intelligence skills
  • Role of social intelligence skills in social and personal compatibility
  • Role of social intelligence skills in the work environment
  • Role of social intelligence skills in changing behavior in the work environment
  • Personal and social intelligence
  • Workshops and applications
  • Do you have a personal and a social consensus?
  • Good moods, a good job
  • Are you charismatic?
  • Practical training: How to change your behavior?
 Module 4: Social Intelligence and Social Relations with Others in the Work Environment
  • Capabilities Of Social Intelligence
  • Distinction Between Mechanical Intelligence And Social Intelligence
  • Characteristics Of Social Intelligence
  • Aspects Of Dealing With Others Using Social Intelligence
  • Social Intelligence Skills
  • Workshops And Applications
  • Practical Training: Analysis Of The Manifestations Of Dealing With Others As A Manifestation Of Social Intelligence
 Module 5: Improving Social Relations in the Workplace using Social Intelligence
  • Empathy With Others
  • Social Skills
  • Social Attitude
  • Organizing Groups
  • Negotiating Solutions
  • Personal Communication
  • Social Analysis
  • Workshops And Applications
  • Practical Training: How To Improve The Working Environment By Using Social Intelligence
  • Open-Ended Discussion

Target Audience
This training program is designed for various supervisory and executive management levels positions in leadership and all of the work that require direct contact with others in various departments and divisions.
Course Details
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