Why Attend This Training Course?

Having effective administrative skills are essential in today’s work environment. Being organized, punctual, and effective in your communication skills, both written and verbal are crucial if you want to achieve your goals in any endeavor you pursue. Think of it. The current business environment is filled with many sources of information, and you have to take that information and analyze it, prioritize it, and process it to the extent where value is achieve for the organization. Good administrative skills reduce the risk of “things falling through the cracks.” Great administrative skills create exponential results that spot potential problems, overcome obstacles, and leverage resources effectively.

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What Is The Training Course Methodology?

This training course methodology depends on enabling participants to interact and exchange experiences, explore their competencies and achieve their career aspirations, using forward-thinking training arts, such as theoretical lectures and/or open discussion to exchange opinions and experiences, scenarios, innovative thinking brainstorming. Participants will receive an agenda including training material as a reference, in addition to some extra notes and booklets. 

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Who Should Attend This Training Course?

Anyone who serves in a key administrative role, including:

• Office assistants, office administrators and support managers

• Public sector administrators and administrative assistants

• Executive and personal assistants

• Administrative and project coordinators

• Administrative supervisors

• Customer service administrators

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What Are The Training Course Objectives?

In this course, you will learn the core skills that will help you use your resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully. The practices presented in this module will take time to root into your daily work routine. However, making the commitment to consistently apply the concepts every day is the key to changing and adopting new behaviors in a short amount of time.

• Getting Organized

• Manage their time more effectively

• Prioritize their time so they can get it all done

• Complete Special Tasks

• Verbal Communication Skills

• Non-Verbal Communication Skills

• Empowering Yourself

• Deal better with their managers

• Taking Care of Yourself is a priority

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What Is The Training Course Curriculum?

Module 1 Getting Organized (I)

Module 2 Getting Organized (II)

Module 3 Managing Time

Module 4 Getting It Done On Time

Module 5 Special Tasks

Module 6 Verbal Communication Skills

Module 7 Non-Verbal Communication Skills

Module 8 Empowering Yourself

Module 9 The Team of Two

Module 10 Taking Care of Yourself

ACAD Professional Certificate - APC

ACAD Training & Consulting uses the power of its network to bring about positive, tangible change. We champion the training courses profession and the interests of individuals, engaged in that profession, for the benefit of all. ACAD Professional Certificates are designed for those who are enthusiastic to challenge themselves to reach the extra mile. Participants who fully attend an APC course and successfully pass the exam on the last training day, will receive an ACAD Professional Certificate (APC). APC are regionally recognized and can be esteemed when applying for more senior roles in Egypt and MENA region.

Exam Details:
Duration: 1 hour | Multiple Choice | Closed book | Pass mark: 65%