Certificate In Crisis Management

Code : LMS005

Why Attend This Training Course?

In an era of multiple crises, it makes perfect sense to train and evaluate those who will spearhead crisis situations. The purpose of this course is to train and assist participants in evaluating their own leadership potential and decision-making capabilities by presenting them with the concepts, tools and methods that can be implemented to improve the training of managers in crisis situation decision-making

What Is The Training Course Methodology?

This training course methodology depends on enabling participants to interact and exchange experiences, explore their competencies and achieve their career aspirations, using forward-thinking training arts, such as theoretical lectures and/or open discussion to exchange opinions and experiences, scenarios, innovative thinking brainstorming. Participants will receive an agenda including training material as a reference, in addition to some extra notes and booklets. 

Who Should Attend This Training Course?

This training course is designed for all managers in various administrative, managerial, and leadership positions who are concerned with acquiring contemporary management and leadership skills, such as self-development, change, plans and future policies.

What Are The Training Course Objectives?

  • Understand thoroughly the methods in dealing with the undertaken crisis and conflicts
  • Identify the crisis vulnerability of your organization
  • Put measures in place to limit the chance of a crisis occurring
  • Create a clear strategy for dealing with crisis when it happens
  • Improve their understanding of the impact of a crisis and how to mitigate it
  • Communicate with key stakeholders quickly and efficiently, to ensure damage limitation
  • Manage the relationship with customers and the media effectively
  • Know the essential tools and techniques to differentiate between staff inside the organization and between all organizational units
  • Refine the behavioral and knowledge skills for effective skillful interaction with the human behaviors

What Is The Training Course Curriculum?

Basics in Managing Crisis
  • Difference between crisis and problem
  • Deference between managing crisis and managing through crisis
  • Crisis extents and its characteristics
  • Crisis types
  • Crisis indication approach
  • Questions and answers
Prediction Skills for Sensing the Crisis Incidence
  • Role of the early alarm system
  • Necessary preparations for facing crisis planning
  • Required individuals, instruments and equipment for facing crisis planning
  • Communication planning before the crisis incidence
  • Calculated risk decisions
  • Case study (I)
How to Deal with a Crisis
  • Managerial requirements in dealing with crisis
  • Training the crisis team
  • Previous authorities delegation
  • Communication planning during crisis
  • Creative and innovative thinking in solving problems
  • Case study (II)
Learnt Lessons after the Crisis Incidence
  • Evaluating the critical confrontation (weaknesses and strengths)
  • Extra required preparations to modify the crisis confrontation path
  • Specialized reports of the correction of crisis facing methods
  • Ten advises in managing crisis
  • Applicable laboratory to manage crisis and the means to face and modify its path by using the innovative thinking
  • Taking corrective actions
  • Open discussion on relevent cases with real life instances

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