Coaching and Mentoring


Code Date Venue Fees Registration
1/123 18 - 22 Aug Cairo 1600 USD Register Now
1/123 08 - 12 Sep Madrid 3250 USD Register Now
1/123 01 - 12 Dec Geneva 5950 USD Register Now

Why Attend

You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do? This program focuses on how to better coach your employees to a higher performance. Coaching is a process of relationship building and setting goals. How well you coach relates directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting. Prepare yourself to change a few things about yourself in order to coach your employees to better a performance.


Course Objectives

The goal of this program is to define both concepts and introduce a coaching model that will allow you to focus on improving performance. Let us begin by defining what coaching is.

  • Define coaching, mentoring and the GROW model
  • Identify and set appropriate goals using the SMART technique of goal setting
  • Identify the steps necessary in defining the current state or reality of your employee’s situation
  • Identify the steps needed in defining options for your employee and turn them into a preliminary plan
  • Identify the steps in developing a finalized plan or wrapping it up and getting your employee motivated to accomplish those plans
  • Identify the benefits of building and fostering trust with your employees
  • Identify the steps in giving effective feedback while maintaining trust
  • Identify and overcoming common obstacles to the growth and development of your employee
  • Identify when the coaching is at an end and transitioning your employee to other growth opportunities
  • Identify the difference between mentoring and coaching, using both to enable long-term development through a positive relationship with your employee

Course Modules

Module 1 Defining Coaching and Mentoring

Module 2 Setting Goals

Module 3 Understanding The Realities

Module 4 Developing Options

Module 5 wrapping it All Up

Module 6 The Importance of Trust

Module 7 Providing Feedback

Module 8 Overcoming Roadblocks

Module 9 Reaching the End

Module 10 How Mentoring Differs from Coaching


Target Participants

This program is designed for experienced leaders, educators and change agents who tend to work on a one-to-one basis with others. In addition to CEOs, managers, management consultants and professionals.


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