Effective Negotiation Skills


Code Date Venue Fees Registration
2/66 21 - 25 Apr Cairo 1600 USD Register Now
2/66 25 - 29 Aug Cairo 1600 USD Register Now
2/66 01 - 05 Dec Geneva 3250 USD Register Now

About the Course

Although some people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. For example, have you ever decided on chore assignments with your family? Or asked your boss for a raise?

These are all situations that involve negotiating! This training program will provide with participants with a concrete understanding of the phases of negotiation, tools and techniques to use during a negotiation, and ways to build win-win solutions for all those involved.

Course Objectives

  • Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
  • Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA
  • Lay the groundwork for negotiation
  • Identify what information to share and what to keep to yourself
  • Understand basic bargaining techniques
  • Apply strategies for identifying mutual gain
  • Understand how to reach consensus and set the terms of agreement
  • Deal with personal attacks and other difficult issues
  • Use the negotiating process to solve everyday problems
  • Negotiate on behalf of someone else

Course Modules

Module 1 Understanding Negotiation

Module 2 Getting Prepared

Module 3 Layout and Groundwork

Module 4 Phase One - Exchanging Information

Module 5 Phase Two - Bargaining

Module 6 About Mutual Gain

Module 7 Phase Three - Closing

Module 8 Dealing with Difficult Issues

Module 9 Negotiating Outside the Boardroom

Module 10 Negotiating on Behalf on Someone Else

Target Audience

This training course is designed for all levels of employees who seed to enhance their negotiation skills.

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