Employee Empowerment & Motivation: Leading Difficult Situations

Code : HRT005
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Why Attend This Training Course?
Employee Empowerment & Motivation is becoming ever more important in the workplace as time goes on, and everyone agrees that a motivated workforce is far more likely to be a successful workforce. The happier and more professional an employee is, the better the results they will deliver for you. Of course, every employer wants to make sure that they have a workforce who will do their best, but this does not simply mean making the job easy for their employees. In fact, part of the problem of motivation is that where the job is too easy, employees become complacent.
There is therefore a challenge for all employers and management in delivering the right balance between a confident, motivated workforce and a workforce, which is driven to attain goals. It can be described as a mix between the pleasure of a comfortable working environment and the fear of failure, although in honesty it is more complicated than that equation suggests. Regardless of how it is characterized, it is important to get the right balance in order to ensure that you have a motivated workforce.

What Is The Training Course Methodology?
ACAD Corp’s methodology depends on enabling participants to interact and exchange experiences, explore their competencies and achieve their career aspirations, using forward-thinking training arts, such as Theoretical Lectures, Workshops, Open discussion to exchange opinions and experiences, Scenarios, innovative thinking brainstorming and teamwork, Role-play and simulation, and Audiovisual tools and materials. Participants will receive an agenda including training material as a reference, in addition to some extra notes and booklets. Training material will be presented in English and Arabic.

Who Should Attend This Training Course?
This intensive training course is designed for:
  • Office assistants, office administrators and support managers
  • Public sector administrators and administrative assistants
  • Executive and personal assistants
  • Administrative and project coordinators
  • Administrative supervisors
  • Customer service administrators

What Are The Training Course Objectives?
  • Define the concept of empowerment and its role in stimulating and inspiring employees leading difficult situations
  • Know the ole of self-empowerment and achievement of belonging to increase productivity
  • Empower and create to achieve organizational and functional dimensions
  • Acknowledge the basic steps for the implementation of empowerment
  • Be able to avoid obstacles to the application of empowerment
  • Achieve institutional sustainability through empowerment
  •  Define motivation, an employer’s role in it and how the employee can play a part
  • Identify the importance of Employee Motivation
  • Identify methods of Employee Motivation
  • Describe the theories which pertain to Employee Motivation – with particular reference to psychology
  • Identify personality types and how they fit into a plan for Employee Motivation
  • Set clear and defined goals
  • Identify specific issues in the field, and addressing these issues and how to maintain this going forward

What Is The Training Course Curriculum?
Concept of Empowerment: A Psychological Approach
  • Role of empowerment to increase the ability of workers to be creative and to achieve self-belonging to increase productivity
  • Perspective of the structural and social empowerment
  • Cognitive perspective of empowerment
  • Role of management by objectives and results in the success of empowerment
  • Motivating employees
    • Herzberg’s theory of motivation
    • Maslow’s hierarchy of needs
    • The two models and motivation
  • Questions and answers
Empowerment Dimensions: Objective-Oriented Theory
  • Delegation of authority
  • Work teams
  • Training and development
  • Effective Communication
  • Stimulus
  • Organizational creativity
  • Objective-oriented
    •  the carrot
    • The whip
    • The plant
  • Exercise
Role of Empowerment in Job Creation: Using Reinforcement Theory
  • Empowerment and its relationship to effective work teams
  • Steps and Application of Empowerment
  • Determine the causes and needs for empowerment
  • Change in the behavior of administrators
  • Identify sub-ordinates’ participation and decisions
  • Formation of work teams
  • Participation in the information
  • A History of Reinforcement Theory
  • Behavior Modification in Four Steps
  • Appropriate Uses in the Workplace
  • Case study
Choosing the Right People: Using Expectancy Theory
  • Providing training
  • Contacts to clarify expectations and goals of empowerment
  • A program of rewards and recognition
  • A History of Expectancy Theory
  • Understanding the Three Factors
  • Using the Three Factors to Motivate in the Workplace
  • Questions and answers
Obstacles to the Application of Empowerment: Personality’s Role in Motivation
  • Plausible Organizational Properties
  • Empowerment levels & delegation
  • Empowerment and achievement of institutional sustainability
  • A history of expectancy theory
  • Understanding the three factors
  • Using the three factors to motivate in the workplace
    •  identifying your personality type
    • Identifying others’ personality type
    • Motivators by personality type
  • Case study
A Personal Toolbox: Motivation on the Job
  • Building your own motivational plan
  • Encouraging growth and development
  • Getting others to see the glass half-full
  • The key factors
  • Creating a motivational organization
  • Creating a motivational job
  • Addressing specific morale issues
  • Dealing with individual morale problems
  • Addressing Team morale
  • What to do when the whole company is de-motivated

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Course Details
Personal Details
ACAD Professional Certificate - APC
ACAD Training & Consulting uses the power of its network to bring about positive, tangible change. We champion the training courses profession and the interests of individuals, engaged in that profession, for the benefit of all. ACAD Professional Certificates are designed for those who are enthusiastic to challenge themselves to reach the extra mile. Participants who fully attend an APC course and successfully pass the exam on the last training day, will receive an ACAD Professional Certificate (APC). APC are regionally recognized and can be esteemed when applying for more senior roles in Egypt and MENA region.

Exam Details:

Duration: 1 hour | Multiple Choice | Closed book | Pass mark: 65%


Human Resource Certification Institute - HRCI
HRCI is an internationally certifying organization for the human resource profession and a global leader in developing rigorous exams to demonstrate mastery and real-world application of forward-thinking HR practices, policies and principles. Today, more than 200,000 professionals worldwide proudly maintain their HR Certification Institute’s credentials as a mark of high professional distinction. By successfully completing any ACAD training course which is approved by HRCI, participants will earn credit hours essential for maintaining professional distinction of PHR®, SPHR® or GPHR®.

- ACAD Profesional Certificate - APC of Completion for participants who fully attend and complete the training course hours
- The HRCI Approved Provider Seal and the corresponding Re-certification Credit Hours Awarded will be reflected in the Certificate of Completion
“Certificate In Hiring Strategies: Recruiting & Selecting has been approved for 15 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org."

Course Schedule

Course Location and Date

01 - 04 Nov
Live Online Training
$1600
4 Sessions

Course Location and Date

03 - 06 Jan 2021
Cairo | Instructor-led
$2000
4 Sessions

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