Why Attend This Training Course?
Executive and personal assistants have always played an important role in business. Their roles and responsibilities have evolved, but assistants are still vital to the profitability of any organization. Training to become an effective assistant will make you a valued employee who assists management on the road to success. This course is designed to enable executive assistants to realize their value and essential role in the organisation. By unpacking present demands and requirements from executive leaders of today and top executive assistants, participants will add relevance to their profession and the emerging roles that are required of the executive secretary in today’s global environment.
What Is The Training Course Methodology?
ACAD Corp’s methodology depends on enabling participants to interact and exchange experiences, explore their competencies and achieve their career aspirations, using forward-thinking training arts, such as Theoretical Lectures, Workshops, Open discussion to exchange opinions and experiences, Scenarios, innovative thinking brainstorming and teamwork, Role-play and simulation, and Audiovisual tools and materials. Participants will receive an agenda including training material as a reference, in addition to some extra notes and booklets. Training material will be presented in English and Arabic.
Who Should Attend This Training Course?
This highly practical and interactive training course is designed for:
Executive Secretaries Executive Assistants
Personal Assistants
Personal Secretaries
Office Managers Administration Managers Management Secretaries Senior Assistants
Executive Personal Secretaries
What Are The Training Course Objectives?
Understand the key fundamentals of corporate behaviour
Adapt to the needs and styles of management
Communicate through written, verbal, and nonverbal methods
Improve time management skills
Manage meetings effectively
Act as a gatekeeper
Understand the impact of technology on the executive PA nowadays
Use the tools of the trade effectively
Appreciate the importance and value of protocol and diplomacy
What Is The Training Course Curriculum?
Working With Your HR Manager
Adapting to their style
Anticipate their needs
Getting your responsibilities defined
When to take the initiative
Administrative soft skills
Social intelligence
Basic business acumen
Office management
Active listening
Effective Time Management
Calendar management
Prepare for changes and surprises
Keeping others on track
Urgent / important matrix
Meeting Management
Creating an agenda
Keeping minutes
Keeping the meeting on time
Variations for large and small meetings
Case study
Tools of the Trade
Phase 1
Email protocol
Office machinery
Computer and software skills
Communication skills
Case study
Phase 2
Phone and voicemail etiquette
Word processing
Business writing
Internet research
Case study
Being an Effective Gatekeeper: Organizational Skills
Filtering data and information
Learn to say no
Dealing with difficult people
Recognize the tricks
Organizational skills development
Prioritizing your workload
Goal setting
Plan for tomorrow, today
Staying on track
Confidentiality Guidelines
Your confidentiality duty
Be diplomatic and discreet
Keeping data secure
What to do in sticky situations
Special tasks
Project management
Trade shows
Interacting with clients
Social media management
Practical application
ACAD Professional Certificate - APC
ACAD Training & Consulting uses the power of its network to bring about positive, tangible change. We champion the training courses profession and the interests of individuals, engaged in that profession, for the benefit of all. ACAD Professional Certificates are designed for those who are enthusiastic to challenge themselves to reach the extra mile. Participants who fully attend an APC course and successfully pass the exam on the last training day, will receive an ACAD Professional Certificate (APC). APC are regionally recognized and can be esteemed when applying for more senior roles in Egypt and MENA region.
Exam Details:
Duration: 1 hour | Multiple Choice | Closed book | Pass mark: 65%
Subscribe to our Newsletter to get the Latest News, Offers, and Insights.
This website uses cookies , including third party ones , to allow for analysis of how people use our website in order to improve your experience and our services . By continuing to use our website , you agree to the use of such cookies . Click here for more information on our Cooky policy , Privacy Policy
Copyright © 2021 | ACAD Training & Consulting | All Rights Reserved | Sitemap