Why Attend This Training Course?

We’ve all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. This training program will assist participants to work towards being impressive, providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting professional conversations.

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What Is The Training Course Methodology?

This training course methodology depends on enabling participants to interact and exchange experiences, explore their competencies and achieve their career aspirations, using forward-thinking training arts, such as theoretical lectures and/or open discussion to exchange opinions and experiences, scenarios, innovative thinking brainstorming. Participants will receive an agenda including training material as a reference, in addition to some extra notes and booklets. 

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Who Should Attend This Training Course?

This training course is designed for all individuals, team leaders, managers and supervisors.

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What Are The Training Course Objectives?

• Understand the difference between hearing and listening

• Know some ways to improve the verbal skills of asking questions and communicating with power

• Understand what non-verbal communication is and how it can enhance interpersonal relationships

• Identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation

• Identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name

• Understand how seeing the other side, building bridges and giving in without giving up can improve skills in influencing other people

• Understand how the use of facts and emotions can help bring people to your side

• Identify ways of sharing one’s opinions constructively

• Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation

• Learn tips in making an impact through powerful first impressions, situation assessment, and being zealous without being offensive

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What Is The Training Course Curriculum?

Verbal Communications Skills

Non-Verbal Communication Skills

Making Small Talk and Moving Beyond

Moving the Conversation Along

Remember Names  

Influencing Skills

Bringing People to You Side

Sharing Your Opinion  

Negotiation Basics

Making an Impact

ACAD Professional Certificate - APC

ACAD Training & Consulting uses the power of its network to bring about positive, tangible change. We champion the training courses profession and the interests of individuals, engaged in that profession, for the benefit of all. ACAD Professional Certificates are designed for those who are enthusiastic to challenge themselves to reach the extra mile. Participants who fully attend an APC course and successfully pass the exam on the last training day, will receive an ACAD Professional Certificate (APC). APC are regionally recognized and can be esteemed when applying for more senior roles in Egypt and MENA region.

Exam Details:
Duration: 1 hour | Multiple Choice | Closed book | Pass mark: 65%