Six Sigma approach is considered as a strategic modern management philosophy, and designed method to achieve high quality improvements in performance and organizations effectiveness at different types and fields, reaching the maximize customer satisfaction through providing free defects and deviations services to realize customer loyalty. Six-Sigma is a data-driven approach for eliminating defects and waste in any business process. You can compare Six Sigma with turning your water faucet and experiencing the flow of clean, clear water. Reliable systems are in place to purify, treat, and pressure the water through the faucet. That is what Six Sigma does to business: it treats the processes in business so that they deliver their intended result. Six Sigma philosophy is based on a set of steps and mechanisms and statistical tools that have been prepared in order to be a systematic strategy aimed at evaluating and improving performance and improve quality.
What Is The Training Course Methodology?
This training course methodology depends on enabling participants to interact and exchange experiences, explore their competencies and achieve their career aspirations, using forward-thinking training arts, such as theoretical lectures and/or open discussion to exchange opinions and experiences, scenarios, innovative thinking brainstorming. Participants will receive an agenda including training material as a reference, in addition to some extra notes and booklets.
Who Should Attend This Training Course?
This training course is designed for all managers in various administrative, managerial, and leadership positions and officials in quality departments and divison processes management, R&D units and those who are developing performance standards, improving and enhancing productivity of organizations.
What Is The Training Course Objectives?
Identify the modern concepts of the Six Sigma approach as a tool for improving organizational performance
Develop a 360-degree view of Six Sigma and how it can be implemented in any organization
Identify the fundamentals of lean manufacturing, lean enterprise, and lean principles
Describe the key dimensions of quality – product features and freedom from deficiencies
Develop attributes and value according to the Kano Model
Understand how products and services that have the right features and are free from deficiencies can promote customer satisfaction and attract and retain new customers
Describe what is required to regulate a process
Give examples of how poor quality affects operating expenses in the areas of appraisal, inspection costs, internal failure costs, and external failure costs
Using basic techniques such as DMAIC and how to identify Six Sigma Projects
Use specific criteria to evaluate a project
Discover root causes of a problem
Design and install new controls to hold the gains and to prevent the problem from returning
Discussion on applying the Six Sigma approach, which can be through performance appraisal and enhancement, and to make improvements and substantial quality
Highlight the necessary practices to implement the (Six Sigma) Strategy and targets
What Is The Training Course Curriculum?
Comprehensive Concepts of the Strategic Dimensions of Six Sigma Approach
Understanding Lean: About Six Sigma
Relation between the (Six Sigma) approach and TQM and process re-engineering as a new managerial approach to achieve high performance improvements
Scientific concept of the (Six Sigma) approach as a modern managerial strategy
Its role in eliminating defects and procedures complications and work systems at organizations
How to achieve performance quality through an impressed client, more qualified employees, less costs, no mistakes or deviations
Concept of governmental low-quality service, their measuring and improving methods
Success story of General Electric
Methods for Evaluating and Developing Procedures and Work Systems by Six Sigma Approach
Determine the strategic objectives of the organization by senior management and a final agreement about it
Determine the operational objectives and the central implementation procedures to achieve them
Application of modern methods of measurement using the (Six Sigma) to assess the efficiency and effectiveness of these measures
Case study (I)
Fundamentals and Application of Six Sigma Approach
Tools for application in various activities
How to achieve and activate quality in governmental services and public institutions
How to get rid of defects as the most important dimensions to achieve quality and improve performance
Identify the key dimensions of quality that concerns the outside customer
Methods of controlling costs elements and how to work on the reduction and limitation