Course Objectives

• Basic concepts of modern interaction procedures and simplifying administrative arts of communication

• Learn how to study ways of working to facilitate administrative practices to communications efficiently

• Identify the stages of study methods of collecting information and communications from various departments

• Understand how to build the procedures for mapping to cohere with different departments in an organization

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Course Modules

Basic concepts of Development and Administrative innovation

• Re-engineering (rebuilding strategies and restructuring procedures)

• Change and adapt management

• Horizontal regulation

• Empowerment

Work procedures (Concept and Importance) of the Administrative Communications officials

• Importance of working procedures

• Causes and manifestations of the complexity of the proceedings

• Planning and implementation of a project to simplify procedures

 Methods of studying the work procedures for officials of the Administrative Communications

• Software Update procedures (Selection procedures for the development and modernization)

• Success of a project will inevitably simplify work procedures and requirements

• Support of senior management

• Setting goals

• Provision of institutional capacity

• Advanced technological information in external communications

Effective planning to simplify administrative procedures for communications

• Construction of Action plans and time schedules

• Process of self-goals and development of the program and monitor its implementation

• Analysis of environmental factors (positive and negative)

• Identify actions to be subjected to study and simplification

• Formation of teamwork

• Identify the sources of secondary information

 Analyze and evaluate the stage and simplifying procedures and adoption

• How to implement a project to simplify procedures

• Organizing maps and the flow of the proceedings

• Evaluation procedures and simplification guide

• Stage of implementation and follow-up 

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Target Audience

Communications managers and officials who are in charge of the communication functions between departments and/or external entities

ACAD Professional Certificate - APC

ACAD Training & Consulting uses the power of its network to bring about positive, tangible change. We champion the training courses profession and the interests of individuals, engaged in that profession, for the benefit of all. ACAD Professional Certificates are designed for those who are enthusiastic to challenge themselves to reach the extra mile. Participants who fully attend an APC course and successfully pass the exam on the last training day, will receive an ACAD Professional Certificate (APC). APC are regionally recognized and can be esteemed when applying for more senior roles in Egypt and MENA region.

Exam Details:
Duration: 1 hour | Multiple Choice | Closed book | Pass mark: 65%