Wherever two or more people come together, there is the possibility of conflict. This course will give participants a six-step process that they can use to manage stress to be able to modify and resolve conflicts of any size. Participants will also learn crucial conflict resolution skills, including dealing with anger and using the Agreement Frame.
What Is The Training Course Methodology?
This training course methodology depends on enabling participants to interact and exchange experiences, explore their competencies and achieve their career aspirations, using forward-thinking training arts, such as theoretical lectures and/or open discussion to exchange opinions and experiences, scenarios, innovative thinking brainstorming. Participants will receive an agenda including training material as a reference, in addition to some extra notes and booklets.
Who Should Attend This Training Course?
All researchers, administrators and managers of the supreme administrative offices leaders interested in the applications management and e-government in different organizations
What Are The Training Course Objectives?
Enrich the skills in finding and identifying causes of work stress and defining its type and causes
Identify the concept of the application of e-governance
Acknowledge the importance to businesses
Acquire saving time, effort and money and confidentiality of data tools and tips
Comprehend thenecessary application of e-government
use modern tools and techniques in the administrative office and business development
Practical training in the use of electronic computing in various e-government activities
What Is The Training Course Curriculum?
Contemporary Concepts of Management, E-government and Information Technology
Introduction to information technology and its tools
Information technology and its impact on the success of the organization
Introduction to e-government
Concept of e-governance
Phases of the application of e-governance
Types of electronic services
E-government and its possibilities of linking technologies informatics
Case study (I)
Basic Skills for Application Management and E-Government
Research skills prepared electronically
Reporting skills electronically
Email skills and applications of electronic fax
Organize tasks skills and scheduling and follow-up electronically
Use of modern software in the administrative office and business development skills
Computer Technology Usage and Information Systems in E-government Applications
Training on computer software and information technology systems
Use of various software packages appropriate for each program
Design and identify components of the information system
Case study (II)
E-Governance Applications in the Field of Preservation and Retrieval of Documents
Various conservation systems (remember numerical, geographic, my name, etc.)
Technical preparation of documents and archives
Encoding, sorting, indexing, classification
Electronic storage modes and their effect on documents and archives
Case study (III)
Essential Managerial and Behavioral Skills in Researchers and Administrators
Contacts and cooperation among colleagues’ skills
Speed of delivery skills and accuracy in work
Motivation and defer its impact on the achievement of individuals
Skills and arts of dealing with others
Reciprocal relations and their impact on the collective performance of the job
ACAD Training & Consulting uses the power of its network to bring about positive, tangible change. We champion the training courses profession and the interests of individuals, engaged in that profession, for the benefit of all. ACAD Professional Certificates are designed for those who are enthusiastic to challenge themselves to reach the extra mile. Participants who fully attend an APC course and successfully pass the exam on the last training day, will receive an ACAD Professional Certificate (APC). APC are regionally recognized and can be esteemed when applying for more senior roles in Egypt and MENA region.