Organizational Change Management: Leadership & Diplomacy

Code : LMS020
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Why Attend This Training Course?
Change is a constant in many of our lives. All around technologies, processes, people, ideas, methods, and us often change, affecting the way we perform daily tasks and live our lives. This program will give any leader tools to implement changes more smoothly and to have those changes better accepted. This workshop will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change.

What Is The Training Course Methodology?
This training course methodology depends on enabling participants to interact and exchange experiences, explore their competencies and achieve their career aspirations, using forward-thinking training arts, such as theoretical lectures and/or open discussion to exchange opinions and experiences, scenarios, innovative thinking brainstorming. Participants will receive an agenda including training material as a reference, in addition to some extra notes and booklets. 

Who Should Attend This Training Course?
This training course is designed for:
  •  Middle and Senior Managers
  • Head of departments and supervisors
  • All those interested in planning, evaluating and improving performance
  • Public Relations and personnel working in institutions both public and private sectors
  • Governmental departments staff who are involved in applying e-government, and management development

What Are The Training Course Objectives?
  • List the steps necessary for preparing a change strategy and building support for the change
  • Describe the WIFM – the individual motivators for change
  • Identify the concept of corporation change management and the areas targeted by the business organizations
  • Use needed components to develop a change management and communications plans, and to list implementation strategies
  • Identify the corporate change planning stages and its strategies and approaches
  • Employ strategies for gathering data, addressing concerns and issues, evaluating options and adapting a change direction
  • Utilize methods for leading change project status meetings, celebrating a successful change implementation, and sharing the results and benefits
  • Describe the four states of Appreciative Inquiry, its purposes, and sample uses in case studies
  • Identify leadership role in the corporation change management process
  • Use strategies for aligning people with a change, appealing to emotions and facts
  • Describe the importance of resiliency in the context of change, and employ strategies the change leader and individual change participant can use to foster resiliency
  • Explain the importance of flexibility in the context of change, and demonstrate methods the change leader and individual change participant can use to promote flexibility
  • Identify leadership role in resistance to change process and methods of dealing with it

What Is The Training Course Curriculum?
Basic Concepts in the Corporate Change Management
  • Concept of change management and managing corporate change
  • Importance, objectives, and tasks of change management
  • Driving forces for change at organizations
  • Methods of managing change
  • The areas targeted by the change at the organization
  • Stages of the change process
  • Types and forms of change
  • Preparing for change
    • Defining your strategy
    • Build the team
  • Identifying the WIFM
    • What’s in it for me?
    • Building support
    • Don’t judge
  • Redirects and guidelines index to manage change effectively
Process of Planning and Implementation Corporate Change
  • Understanding change
    • Influences on change
    • Common reactions to change
    • Tools to help the change process
  • Leading and managing the change
    • Preparing and planning
    • Delegating
    • Keep the lines of communication open
    • Coping with pushback
  • Five Stages of change
    • Stage I: Recognition of the need for change and its importance (Use of SWOT & PEST analysis)
    • Stage II: Set a strategy for change
    • Stage III: Identifying and designing alternatives / change approaches and work streams
    • Stage IV: Implementation of the change process
    • Stage V: Evaluate and modify the process of change
 Leadership Role in Corporate Change Management
  • Leadership (Concept, importance, elements, attributes)
  • Gaining support
    • Gathering data
    • Addressing concerns and issues
    • Evaluating and adopting
  • Making it all worthwhile
    • Leading status meetings
    • Celebrating successes
    • Sharing the results and benefits
  • Using appreciative inquiry
    • The four stages
    • The purposes of appreciative inquiry
    • Examples and case studies
  • Leading change (Concept, importance, aspects, dimension)
  • Role of transformational leadership in managing the change process 
Leadership towards the Resistance of Corporate Change
  •  Resistance to change (Concept and Reasons)
  • Bringing people to your side
    • A dash of emotion
    • Plenty of facts
  • Forms of workers response to change process and methods of dealing with it
  • Managing cultural change (give a commitment to change)
  • Cost and return of change
  • Open discussion
Building Resiliency
  • What is resiliency?
  • Why is it important?
  • Five easy steps for the leader and the individual
  • Building flexibility
    • What is flexibility?
    • Why is it important?
    • Five easy steps for the leader and the individual
  • Wrapping up: Open discussion

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Course Details
Personal Details
ACAD Professional Certificate - APC
ACAD Training & Consulting uses the power of its network to bring about positive, tangible change. We champion the training courses profession and the interests of individuals, engaged in that profession, for the benefit of all. ACAD Professional Certificates are designed for those who are enthusiastic to challenge themselves to reach the extra mile. Participants who fully attend an APC course and successfully pass the exam on the last training day, will receive an ACAD Professional Certificate (APC). APC are regionally recognized and can be esteemed when applying for more senior roles in Egypt and MENA region.

Exam Details:

Duration: 1 hour | Multiple Choice | Closed book | Pass mark: 65%

Course Schedule

07 - 18 Jan
10:00 AM To 3:00 PM
Dubai, UAE
04 - 15 Feb
10:00 AM To 3:00 PM
Cairo, Egypt
02 - 13 Jun
10:00 AM To 3:00 PM
London, UK
07 - 18 Jul
10:00 AM To 3:00 PM
Dubai, UAE
07 - 18 Jul
10:00 AM To 3:00 PM
Cairo, Egypt
04 - 15 Aug
10:00 AM To 3:00 PM
London, UK
06 - 17 Oct
10:00 AM To 3:00 PM
Dubai, UAE
06 - 17 Oct
10:00 AM To 3:00 PM
London, UK
20 - 31 Oct
10:00 AM To 3:00 PM
Cairo, Egypt

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