In any organization, the positive management of relationships will ensure productivity. Sound relationships create of a culture of trust and loyalty where individuals are motivated and committed to develop to their full potential. This learning programme is intended for all persons who need to develop strong, positive relationships in the workplace. It will give delegates the knowledge and skills to effectively manage their own emotions more effectively and understand colleagues’ emotional reactions. In gaining these skills, the individual is equipped to handle diverse business relationships, so improving trust and respect. The unit standard was developed as a means of contributing to change in leadership focus and empowering managers to look at people issues.
What Is The Training Course Methodology?
This training course methodology depends on enabling participants to interact and exchange experiences, explore their competencies and achieve their career aspirations, using forward-thinking training arts, such as theoretical lectures and/or open discussion to exchange opinions and experiences, scenarios, innovative thinking brainstorming. Participants will receive an agenda including training material as a reference, in addition to some extra notes and booklets.
Who Should Attend This Training Course?
This training course is designed for all addressed to all managers, head of departments in the private and public sectors.
What Is The Training Course Objectives?
Develop motivation, communication, leadership and behavioral skills
Get participant to be familiar with the negative behavior, its causes and how to eliminate it
Development skills in evaluating the negative behavior of the staff members
Ability to get rid of bad habits
Modern Curriculum Laboratory in positive labor relations
What Is The Training Course Curriculum?
Regulatory Concepts for Dealing with Subordinates
Authority of the Director
Sources of responsibility
Impossibilities of delegating responsibility
Balance of power, authority and responsibility issues
Delegation of Authority
Concepts to understand the administrative authority to dealing with subordinates
Questions and answers on the positive business relationships
Dealing with Self-Skills
Mutual recognition of the relevant (Johari Window)
Interaction between the individual and organization (who am I)
Measured self situations
Case study (I)
Dealing with Subordinates’ Skills
Administrative Leadership (What is your leadership style?)
Change the behavior of workers (Measuring the ability to change the attitudes and behavior of employees)
Measuring the power of persuasion as a tool for behavior change tools
Use of punishment as a tool for behavioral change
Communication skills for dealing with subordinates
Skills to deal with subordinates
Skills to understand human behavior
Case study (II)
Technical Methods to Evaluate the Negative Behavior
Dimensions and Phenomena
Causes and Effects
Negative behavior for staff (Confrontation method)
Different strategies to counter the negative behavior of the staff
Guarantees and constituents not to return to the undesirable behavior