Why Attend This Training Course?

Administrative assistants, secretaries and office managers need a strong set of essential skills to enable them to more efficiently and effectively manage their work environment and ensure their success in their critical role and the success of their managers and other team members who depend on them for support. This course provides training on current office technology and administrative practices. 

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What Is The Training Course Methodology?

This training course methodology depends on enabling participants to interact and exchange experiences, explore their competencies and achieve their career aspirations, using forward-thinking training arts, such as theoretical lectures and/or open discussion to exchange opinions and experiences, scenarios, innovative thinking brainstorming. Participants will receive an agenda including training material as a reference, in addition to some extra notes and booklets. 

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Who Should Attend This Training Course?

This training course is designed for all managers in various administrative, managerial, and leadership positions who are concerned with acquiring contemporary management and leadership skills, such as self-development, change, plans and future policies.

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What Are The Training Course Objectives?

• Definition of different concepts of self-development

• Identify the personal characteristics and types of relationships to self-development

• Analysis of functional tasks of the administrative assistants

• Be able to identify problems that hampered workflow and how to overcome them

• Acknowledge participant’s skills needs analysis

• Get access to practical programs of self-development skills

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What Is The Training Course Curriculum?

Concepts Related to Self-Development

• What does self-development mean?

• Importance of self-development

• Self-development improves performance relationship

• Functional tasks of the administrative assistants

• Self-development of the administrative assistants sources

• Factors affecting the self-development of the administrative assistants

• Questions and answers 

Personal Development and its Relationship to Self

• Definition of personal information

• Personality traits

• Basic personal factors

• Strengths and weaknesses in the types of personalities

• Components and personal aspects (emotions, needs, trends, capacity, tendencies)

• Impact on personal self-development

• Case study (I) 

Innovative Thinking and its Relationship to the Development of Self-Administrative Assistants

• What is innovative thinking?

• Personal innovation

• Operations management and thinking strategies

• Analyze the needs of the individual and how to satisfy them

• Development of creativity

• Case study (II) 

Creative Solution to the Problems

• How to identify problems, and analysis

• Forecasting methods problems (especially those that impede the work of the administrative assistant)

• Ways to overcome the problems (technical & personal)

Develop a Practical Program for the Development of Self-Administrative Assistants

• Participant develop a program of self-development

• Issues related to self-development and how to overcome them

• Practical application

• Wrapping up

ACAD Professional Certificate - APC

ACAD Training & Consulting uses the power of its network to bring about positive, tangible change. We champion the training courses profession and the interests of individuals, engaged in that profession, for the benefit of all. ACAD Professional Certificates are designed for those who are enthusiastic to challenge themselves to reach the extra mile. Participants who fully attend an APC course and successfully pass the exam on the last training day, will receive an ACAD Professional Certificate (APC). APC are regionally recognized and can be esteemed when applying for more senior roles in Egypt and MENA region.

Exam Details:
Duration: 1 hour | Multiple Choice | Closed book | Pass mark: 65%