Setting Policies & Procedures Manuals


Code Date Venue Fees Registration
1/17 07 - 18 Apr Cairo 2950 USD Register Now
1/17 09 - 20 Jun Dubai 3950 USD Register Now
1/17 16 - 27 Jun Cairo 2950 USD Register Now
1/17 18 - 29 Aug Dubai 3950 USD Register Now
1/17 08 - 19 Sep Cairo 2950 USD Register Now
1/17 15 - 26 Sep Istanbul 3950 USD Register Now

Course Objectives
  • Training in basic and modern concepts in simplifying procedures
  • Learn how to study work procedures and how to update them
  • Training on effective planning tools to simplify procedures and how to set goals
  • Identify the stages of studying procedures and methods of collecting information
  • Training in methods of evaluating procedures and how to build a guide to the organization's procedures and prepare a map of procedures

Course Modules
Module 1: Basic Concepts of Managerial Development and Innovation
  • Re-engineering management (Re-building strategies and restructuring the organization)
  • Managing change and adaptation
  • Horizontal organizing
  • Empowerment
  • Service windows
  • Questions & answers
Module 2: Facing Managerial Challenges
  • Technological change
  • Governmental policies
  • Change in economic activity
  • Case study
Module 3: Concept and Importance of Work Procedures
  • Importance of work procedures
  • Procedure complexity causes and manifestations
  • Planning and implementation of draft procedures simplification
  • Questions & answers
 Module 4: Methods of Studying Work Procedures
  • Updating procedures program: Selecting procedures for developing
  • Success requirements for streamlining work procedures
  • Support top management
  • Setting goals
  • Providing corporation capabilities
  • Empowerment
  • Information and technology
 Module 5: Effective Planning to Streamline Procedures
  • Action Plan and program schedule
  • Deciding objectives process and setting schedule and follow up implementation
  • Studying and analyzing environmental factors (negatives and positives)
  • Specifying procedures to be subject to study and simplification
    Casting teamwork
  • Identifying secondary data sources
 Module 6: Procedures Stages and Collecting Data and Legislation (Laws - Regulations - Instructions)
  • Organizational framework
  • Preparing staff and their specialties
  • Location of offices and departments where work procedures to be accomplished
  • Technology, machinery and equipment used at work
  • Documents used in accomplishing correspondences
  • Exercise
Module 7: Analyzing, Evaluating, Streamlining and Accrediting Procedures Stages
  • Implementation procedures simplification project
  • Organizing charts and procedures path flow
  • Evaluating and simplifying procedures (procedures guide)
  • Implementation and follow-up stages
  • Wrap-up

Target Audience
This course is directed to leadership and middle management posts, and who are responsible for process designing, public service providers and developing career methods.

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