Why Attend This Training Course?

Having ten objectives that are important to the organization is great, but implementing all ten can be overwhelming. Further narrowing the objectives down to a “Priority List” consisting of three (3) to five (5) objectives will allow your organization to gain success through implementation.

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What Is The Training Course Methodology?

This interactive training course methodology depends on enabling participants to interact and exchange experiences, explore their competencies and achieve their career aspirations, using forward-thinking training arts, such as theoretical lectures and/or open discussion to exchange opinions and experiences, scenarios, innovative thinking brainstorming. Participants will receive an agenda including training material as a reference, in addition to some extra notes and booklets. 

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Who Should Attend This Training Course?

This training course is designed for all departments concerned with the application of e-government and Office managers and Public relations and affairs of workers in the public and private institutions.

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What Are The Training Course Objectives?

• Improve productivity and raise the level of functionality using advanced methods

• Develop the skills needed to manage business efficiently and effectively

• Learn the modern systems used in management

• Increase the effectiveness of admins use of technology

• Increase the capacity of participants in practice and application

• Refine the technical skills of middle managers and supervisors

• Be familiar with the programs and private conservation tools

• Develop time management skills and simplification of work

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What Is The Training Course Curriculum?

Concept of Priorities Management: Through Objective-Oriented Approach

• Introduction to strategic priorities management and its positive impact

• Concept and phases of application of e-governance

• Types of products/services and ways of dealing with it

• Questions and answers

Time Management Skills

• Importance of planning time management

• Skills necessary for planning time and self-management

• A training lab for participants to prepare scenarios and models of planning

• Time management of the reality of work

• Questions and answers

Effective Meetings and Methods of Organizing

• Meetings and its concept and organization types and methods

• Organizing meetings and following up

• Codification of business

• Skills in strategic management and business

• Prepare and report writing skills and administrative messages

• Questions and answers

Reporting Skills and Administrative Correspondence

• Concept of reporting

• Types of reporting

• Reports and audited skills

•  Case study (I)

Clientele Management Skills Process

• Customer management digitally: Concept and methods

• Skills and e-mail applications

• E-mail and fax mail applications

• Organization and scheduling tasks and follow-up skills electronically

• Case study (II)

 Management of Relations within the Framework of Institutions

• Specification outstanding service provider

• The key principles of public relations

• Contact and reciprocal relations between the service provider and the public

• The concept and elements of communication and objectives

• Reciprocal relations among human beings according to the vision of self and others see them

• Resolvability and skills used in relationships and work

• Open-ended discussion