Strategic Problem Solving & Innovative Decision-Making

Code : LMS023
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Why Attend This Training Course?
In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small. This training course will provide participants with a comprehensive overview of the entire creative problem solving process, as well as key problem solving tools that they can use every day. Skills such as brainstorming, information gathering, analyzing data, and identifying resources will be covered throughout the workshop.
Creative Problem Solving & Innovative Decision-making training course will enhance participants skills in recognizing work and workers problems and how to deal with them using the innovative thinking in indicating, and problem solving and making decisions in light of difficult situations.

What Is The Training Course Methodology?
This training course methodology depends on enabling participants to interact and exchange experiences, explore their competencies and achieve their career aspirations, using forward-thinking training arts, such as theoretical lectures and/or open discussion to exchange opinions and experiences, scenarios, innovative thinking brainstorming. Participants will receive an agenda including training material as a reference, in addition to some extra notes and booklets. 

Who Should Attend This Training Course?
This training course is designed for directors, head of departments, supervisors and who are interested in following the scientific techniques in facing the work problems and making the effective decisions at the various organizations.

What Are The Training Course Objectives?
  • Ability to recognize problems and identifying its dimensions Approach
  • Identify types of information to gather and key questions to ask in problem solving
  • Guidance to be able to recognize problems and identifying its dimensions
  • Identify the various types of information to gather and key questions in problem solving
  • Concrete analysis of solving problems and decision-making
  • Methods of generating alternatives by using brainstorming techniques
  • How to compare between alternatives through the innovative thinking
  • Identify essential requirements for the innovative thinking as a tool to tackle problems
  • Practice the tools of innovative thinking in sensing problems and analyzing the surrounding variables
  • Evaluate potential solutions against criteria, including cost/benefit analysis and group voting
  • Perform a final analysis to select a solution
  • Know how to deal with the obstacles of putting decision into practice and the role of innovative thinking in removing them
  • Understand how to identify the tasks and resources necessary to implement solutions
  • Practical laboratory to analyze problems and make innovative decisions

What Is The Training Course Curriculum?
The Problem Solving Method: An Overview
  • Defining the problem
  • Determining where the problem originated
  • Defining the present state and the desired state
  • Stating and restating the problem
  • Writing the problem statement
  • Recognize the problems
  • What is creative problem solving?
  • What are the steps in the creative solving process?
  • Information gathering
Understanding Types of Information
  • Identifying key questions
  • Methods of gathering information
  • Identify its dimensional approach
  • Practical analysis while solving problems and decision-making
  • Case study (I)
Methods of Generating Alternatives: Comprehensive Approach
  • Preparation and use brainstorming techniques
    • Identifying mental blocks
    • Removing mental blocks
    • Stimulating creativity
  • Generating solutions (I)
    • Brainstorming basics
    • Brain writing and mind mapping
    • Duncker diagrams
  • Generating solutions (II)
    • The six thinking hats
    • The blink method
  • How to compare between alternatives through the innovative thinking
Innovative Thinking in Sensing Problems and Analyzing the Surroundings 
  • Variables to reach the best solution of problems
    • Analyzing solutions
    • Developing criteria
    • Analyzing wants and needs
    • Using cost/benefit analysis
  • Selecting a solution
    • Doing a final analysis
    • Paired comparison analysis
    • Analyzing potential problems
  • Basic requirements for the innovative thinking
  • Case study (II)
Tools to Tackle Problems and Making Good Decisions 
  • Obstacles of putting decision into practice and the role of innovative thinking in removing them
  • Planning your next steps
    • Identifying tasks
    • Identifying resources
    • Analyzing potential problems
  • Recording lessons learned
    • Planning the follow-up meeting
    • Celebrating successes
    • Identifying improvements
  • Analyze problems and make innovative decisions
  • Practical application

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Course Details
Personal Details
ACAD Professional Certificate - APC
ACAD Training & Consulting uses the power of its network to bring about positive, tangible change. We champion the training courses profession and the interests of individuals, engaged in that profession, for the benefit of all. ACAD Professional Certificates are designed for those who are enthusiastic to challenge themselves to reach the extra mile. Participants who fully attend an APC course and successfully pass the exam on the last training day, will receive an ACAD Professional Certificate (APC). APC are regionally recognized and can be esteemed when applying for more senior roles in Egypt and MENA region.

Exam Details:

Duration: 1 hour | Multiple Choice | Closed book | Pass mark: 65%

Course Schedule

27 Jun - 01 Jul
10:00 AM To 3:00 PM
Live Online Training
5 Sessions
24 - 26 Oct
10:00 AM To 3:00 PM
Cairo | Instructor-led
3 Sessions

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