Advanced Facilitation Skills

Code : 9/1

Why Attend

Facilitation is often referred to as the new cornerstone of management philosophy. With its focus on fairness and creating an easy decision making, facilitation can make any organization make better decisions. This workshop will give participants an understanding of what facilitation is all about, as well as some tools that they can use to facilitate small meetings.


Program Objectives

  • Define facilitation and identify its purpose and benefits
  • Clarify the role and focus of a facilitator
  • Differentiate between process and content in the context of a group discussion
  • Provide tips in choosing and preparing for facilitation
  • Identify a facilitator’s role when managing groups in each of Tuckman and Jensen’s stages of group development: forming, storming, norming, and performing
  • Identify ways a facilitator can help a group reach a consensus: from encouraging participation to choosing a solution
  • Provide guidelines in dealing with disruptions, dysfunctions, and difficult people in groups
  • Define what interventions are, when they are appropriate, and how to implement them


Program Modules

Module 1 Understanding Facilitation

Module 2 Process vs. Content

Module 3 Laying the Groundwork

Module 4 Tuckman and Jensen’s Model of Team Development

Module 5 Building Consensus

Module 6 Reaching a Decision Point

Module 7 Dealing with Difficult People

Module 8 Addressing Group Dysfunction

Module 9 About Intervention

Module 10 Intervention Techniques

Target Audience

This training program is designed for team leaders, managers and supervisors.

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