Effective Communication Skills

Code : IS004
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Why Attend This Training Course?
For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look that you give to the cat, it all means something. This training program will help participants understand the different methods of communication and how to make the most of each of them.

What Is The Training Course Methodology?
This training course methodology depends on enabling participants to interact and exchange experiences, explore their competencies and achieve their career aspirations, using forward-thinking training arts, such as theoretical lectures and/or open discussion to exchange opinions and experiences, scenarios, innovative thinking brainstorming. Participants will receive an agenda including training material as a reference, in addition to some extra notes and booklets. 

Who Should Attend This Training Course?
This workshop is designed for all level employees and professional managers in all fields of industries.

What Are The Training Course Objectives?
  • Understand the meaning of communication
  • Identify ways that communication can happen
  • Identify barriers to communication and how to overcome them
  • Develop their non-verbal and paraverbal communication skills
  • Use the STAR method to speak on the spot
  • Listen actively and effectively
  • Ask good questions
  • Use appreciative inquiry as a communication tool
  • Adeptly converse and network with others
  • Identify and mitigate precipitating factors
  • Establish common ground with others
  • Use “I” messages

What Is The Training Course Curriculum?
  • The Big Picture
  • Understanding Communication Barriers
  • Paraverbal Communication Skills
  • Non-Verbal Communication
  • Speaking Like a S.T.A.R
  • Listening Skills
  • Asking Good Questions
  • Appreciative Inquiry
  • Mastering the Art of Conversation
  • Advanced Communication Skills
Course Details
Personal Details
ACAD Professional Certificate - APC
ACAD Training & Consulting uses the power of its network to bring about positive, tangible change. We champion the training courses profession and the interests of individuals, engaged in that profession, for the benefit of all. ACAD Professional Certificates are designed for those who are enthusiastic to challenge themselves to reach the extra mile. Participants who fully attend an APC course and successfully pass the exam on the last training day, will receive an ACAD Professional Certificate (APC). APC are regionally recognized and can be esteemed when applying for more senior roles in Egypt and MENA region.

Exam Details:

Duration: 1 hour | Multiple Choice | Closed book | Pass mark: 65%

Course Schedule

Course Location and Date

15 - 17 Nov
Live Online Training
$1650
3 Sessions

Course Location and Date

24 - 26 Jan 2021
Cairo | Instructor-led
$1650
3 Sessions

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