Microsoft Outlook Training

Code : IT006
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This 12-Hours workshop is a skills based training designed especially for business users to help them get their work organized and achieved on time, with not only the basics, but also the powerful tools that have become essential in the regular tasks of today’s work. This includes writing emails, managing inbox, netiquette, time management, creating schedules and calendars.



Attendees need to have good practical knowledge in using computers, MS Windows operating system and Internet

The training is aimed at business users, admins, and all people who want to learn the Outlook powerful tools and integrate them in their work for effective time management and scheduling.


Goals of the Training:

  • Managing Outlook environment
  • Creating and managing Emails
  • Creating and manage Schedules
  • Create and manage Contacts and Groups


Course Modules:

Module 1: Discovering Microsoft Outlook Environment

Module 2: Creating and managing messages

Module 3: Business E-mail writing and netiquette

Module 4: Time management fundamentals with Outlook

Module 5: Creating and managing Calendars

Module 6: Creating and managing appointments, meetings, and events

Module 7: Creating and managing contacts and groups

Module 8: Creating and managing tasks and journals

Outline is subject to be customized including several hands on tasks that fits in the basic needs of the attendees


Hands-on Tasks:

Bring your own laptop to run and follow up the exercises and tasks provided by the instructor. To be sure that you can perform all tasks, the most recent version of MS Office is required. The outline and hands-on tasks can be customized to fit the version you use in your company.

Course Details
Personal Details
ACAD Professional Certificate - APC
ACAD Training & Consulting uses the power of its network to bring about positive, tangible change. We champion the training courses profession and the interests of individuals, engaged in that profession, for the benefit of all. ACAD Professional Certificates are designed for those who are enthusiastic to challenge themselves to reach the extra mile. Participants who fully attend an APC course and successfully pass the exam on the last training day, will receive an ACAD Professional Certificate (APC). APC are regionally recognized and can be esteemed when applying for more senior roles in Egypt and MENA region.

Exam Details:

Duration: 1 hour | Multiple Choice | Closed book | Pass mark: 65%

Course Schedule

Course Location and Date

13 - 17 Dec
Cairo | Instructor-led
5 Sessions

Course Location and Date

24 - 28 Jan 2021
Cairo | Instructor-led
5 Sessions

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