Why Attend This Training Course?

The overall aim of this course is to provide participants with the skills needed to design and apply project metrics and Key Performance Indicators (KPIs). Moreover, the course assists participants in identifying the driving forces for better value-based project metrics and allows them to design project dashboards. Moreover, this course helps fundraisers become more confident and understand how to make a genuine difference to their organization’s fundraising program. It's designed for fundraisers who are responsible for the front line implementation of fundraising activities .
Participants learn practical, effective fundraising skills at the very cutting edge of the profession that will enable them to have a positive, immediate impact on their fundraising results. This course will give a solid grounding in the theoretical concepts and principles behind fundraising and examine the role of fundraising within the sector and the role it plays in society

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What Is The Training Course Methodology?

This training course methodology depends on enabling participants to interact and exchange experiences, explore their competencies and achieve their career aspirations, using forward-thinking training arts, such as theoretical lectures and/or open discussion to exchange opinions and experiences, scenarios, innovative thinking brainstorming. Participants will receive an agenda including training material as a reference, in addition to some extra notes and booklets. 

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Who Should Attend This Training Course?

This training course is designed for all project management professional, and who is interested in conducting managing projects with high effectives and evaluate performance KPIs, as well as the fundraising department who are responsible for retaining donors.

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What Are The Training Course Objectives?

• Describe professional project management 


• Learn how to Initiate a project and plan project work 


• Develop project schedules, cost estimates, and budgets 


• Plan project quality, staffing, and communications 


• Analyze project risks 


• Execute project work 


• Monitor and control project schedule and costs 


• Monitor and control project quality, staffing, communications, project risks and contracts 


• Close the project

• Understanding of the wider environment in how non-profits organizations operate

• Learn more about the behavior of donors and the overall environment

• Adapt professional and creative skills on ways to communicate donors

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What Is The Training Course Curriculum?

Project Management KPI

• Introduction to project management

• Project Metrics, Project Key Performance Indicators, Project Dashboards and Value-Based Project Management Metrics

Project Scope & Time Management including the following KPI’s

• Time spent on project work

• Planned vs. actual hours

• Cycle time

• On-time completion rate

• Schedule performance SPI

Project Cost & Budget Including the following KPI’s

• Return on Investment (ROI)

• Budget variance

• Planned value

• Cost performance index CPI  

Project Resources Including the following KPI’s

• Billable utilization

• Number of change requests

• Overdue tasks

• Cost of management processes

Project Quality Management including the following KPI’s

• Customer satisfaction/ loyalty/ retention

• Number of customer complaints

• Net promoter score

• Employee churn rate

Project Risk Management including the following KPI’s

• Risk Heatmap/ Risk Matrix

• Risks with Catastrophic Impact

• Risks with Severe Impact

• Risks with Medium Impact

• Risks with Insignificant Impact

• Risks with High Probability Risks 

The Fundraising Environment

• Wider environment in which charities and other non-profits operate

• Reflect recent changes in regulation, self-regulation and in particular the implications of GDPR

• Strong emphasis on fundraising ethics, introducing multiple perspectives for ethical decision making

• A detailed consideration of the role and implementation of the Code of Fundraising Practice

Understanding Donor Behavior

• Emerging science of donor behavior

• Cases why individuals elect not to give or decide to stop giving

• Draw on the latest research findings from the fields of economics, sociology, marketing and the new field of philanthropic psychology

• how to discern the genuine needs of donors and how to add real value in the experience of their philanthropy

Designing Donor Communication

• Design compelling donor-centric communication that will inspire and excite your donors

• Science that underpins great fundraising copy

• Design of both print and digital communications

• Audit communications to enhance the effectiveness in monetary terms

• How good they make supporters feel

• Design of a truly compelling case for support

Fundraising Planning

• Plan of fundraising activities

• Design a plan for your own fundraising activity

• Conduct a fundraising audit, writing objectives that are an appropriate response to that environment

• Proposing a fundraising mix to achieve high return

• A firm grasp of how each key form of fundraising operates

• Key concepts such as segmentation, positioning, branding and the case for support

• How to build a fundraising budget, schedule of activities and appropriate forms of monitoring and control

Two complete Project based on ideas out of the box

• Project Based on STUDIES

• Project could be executed using limited RESOURCES

• Projects can generate billions from donors

• Projects based on Alexandria Library Assets and core functions