Why Attend This Training Course?
Administrative assistants, secretaries and office managers need a strong set of essential skills to enable them to more efficiently and effectively manage their work environment and ensure their success in their critical role and the success of their managers and other team members who depend on them for support. This course provides training on current office technology and administrative practices.
What Is The Training Course Methodology?
This training course methodology depends on enabling participants to interact and exchange experiences, explore their competencies and achieve their career aspirations, using forward-thinking training arts, such as theoretical lectures and/or open discussion to exchange opinions and experiences, scenarios, innovative thinking brainstorming. Participants will receive an agenda including training material as a reference, in addition to some extra notes and booklets.
Who Should Attend This Training Course?
This training course is designed for all managers in various administrative, managerial, and leadership positions who are concerned with acquiring contemporary management and leadership skills, such as self-development, change, plans and future policies.
What Are The Training Course Objectives?
Definition of different concepts of self-development
Identify the personal characteristics and types of relationships to self-development
Analysis of functional tasks of the administrative assistants
Be able to identify problems that hampered workflow and how to overcome them
Acknowledge participant’s skills needs analysis
Get access to practical programs of self-development skills
What Is The Training Course Curriculum?
Concepts Related to Self-Development
What does self-development mean?
Importance of self-development
Self-development improves performance relationship
Functional tasks of the administrative assistants
Self-development of the administrative assistants sources
Factors affecting the self-development of the administrative assistants
Questions and answers
Personal Development and its Relationship to Self
Definition of personal information
Personality traits
Basic personal factors
Strengths and weaknesses in the types of personalities
Components and personal aspects (emotions, needs, trends, capacity, tendencies)
Impact on personal self-development
Case study (I)
Innovative Thinking and its Relationship to the Development of Self-Administrative Assistants
What is innovative thinking?
Personal innovation
Operations management and thinking strategies
Analyze the needs of the individual and how to satisfy them
Development of creativity
Case study (II)
Creative Solution to the Problems
How to identify problems, and analysis
Forecasting methods problems (especially those that impede the work of the administrative assistant)
Ways to overcome the problems (technical & personal)
Develop a Practical Program for the Development of Self-Administrative Assistants
Participant develop a program of self-development
Issues related to self-development and how to overcome them
Practical application
Wrapping up
ACAD Professional Certificate - APC
ACAD Training & Consulting uses the power of its network to bring about positive, tangible change. We champion the training courses profession and the interests of individuals, engaged in that profession, for the benefit of all. ACAD Professional Certificates are designed for those who are enthusiastic to challenge themselves to reach the extra mile. Participants who fully attend an APC course and successfully pass the exam on the last training day, will receive an ACAD Professional Certificate (APC). APC are regionally recognized and can be esteemed when applying for more senior roles in Egypt and MENA region.
Exam Details:
Duration: 1 hour | Multiple Choice | Closed book | Pass mark: 65%
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