Professional Manager Management

Code : LMS031
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Why Attend This Training Course?
Management is known as a form of art and a science. The key is making employees more efficient and productive while finding the correct way to do it. When preparing to manage one or a group of managers, you are preparing for them to be able to manage their own employees. Every manager is a different personality type and learns differently. But with some helpful tools and tips, you can help them become great managers that will continue to grow and succeed with their new teams. 

What Is The Training Course Methodology?
This interactive training course methodology depends on enabling participants to interact and exchange experiences, explore their competencies and achieve their career aspirations, using forward-thinking training arts, such as theoretical lectures and/or open discussion to exchange opinions and experiences, scenarios, innovative thinking brainstorming. Participants will receive an agenda including training material as a reference, in addition to some extra notes and booklets. 

Who Should Attend This Training Course?
This training course is designed for all management level employees, department heads, senior supervisors, and others who want to develop their managerial skills. 

What Are The Training Course Objectives?
It’s been said that good management starts with good planning. As a manager, you can learn different ways to put plans into action that will help your other managers and employees work together and continue to grow
  • Welcome and orientate new managers
  • Learn ways to successfully coach and mentor
  • Learn ways to measure and evaluate performance
  • How to handle complications
  • Communicate between employees and their managers

What Is The Training Course Curriculum?
Grooming a New Manager
  • Set specific goals
  • Authority (What they can and can’t do)
  • Create a shared vision
  • The more they learn, the more responsibility they get
  • Case study (I)
Coaching and Mentoring (I)
  • Writing performance reviews
  • Provide clear and timely feedback
  • Praise in public, criticize in private
  • Make sure your door is always open
  • Case study (II) 
Coaching and Mentoring (II)
  • Offer advice, not the solution
  • Create a supportive environment
  • Build ownership
  • 360-degree feedback 
Measuring Performance
  • Staying within their budget
  • Setting measurable objectives
  • Skip level feedback
  • Collaborate on criteria to be evaluated
  • Motivating managers
  • Provide the needed resources
  • Bonuses and incentives
  • Give credit for good work 
Signs of Poor Management
  • Missed deadlines
  • Team turnover
  • Losing customers
  • Little or no growth
  • Trust your team of managers
  • Do not micromanage
  • Promote open and honest communication
  • Reward initiative
  • Trust, but verify
  • Case study (III)
When an Employee Complains About Their Manager
  • Keep the information confidential
  • Gather information from both sides
  • Coach or delegate the solution
  • Follow-up with the manager or employee
  • Unsafe or dangerous events
  • Legal ramifications
  • Severe financial costs
  • Repeated failures after coaching has occurred
  • Remember these basic qualities
  • Express confidence in their abilities
  • Practice what you preach
  • Open-ended discussion
Course Details
Personal Details
ACAD Professional Certificate - APC
ACAD Training & Consulting uses the power of its network to bring about positive, tangible change. We champion the training courses profession and the interests of individuals, engaged in that profession, for the benefit of all. ACAD Professional Certificates are designed for those who are enthusiastic to challenge themselves to reach the extra mile. Participants who fully attend an APC course and successfully pass the exam on the last training day, will receive an ACAD Professional Certificate (APC). APC are regionally recognized and can be esteemed when applying for more senior roles in Egypt and MENA region.

Exam Details:

Duration: 1 hour | Multiple Choice | Closed book | Pass mark: 65%

Course Schedule

18 - 29 Feb
10:00 AM To 3:00 PM
Kuala Lumpur, Malaysia
18 - 29 Feb
10:00 AM To 3:00 PM
Cairo, Egypt
02 - 13 Jun
10:00 AM To 3:00 PM
London, UK
14 - 25 Jul
10:00 AM To 3:00 PM
Cairo, Egypt
04 - 15 Aug
10:00 AM To 3:00 PM
London, UK
18 - 29 Aug
10:00 AM To 3:00 PM
Kuala Lumpur, Malaysia
06 - 17 Oct
10:00 AM To 3:00 PM
London, UK
03 - 14 Nov
10:00 AM To 3:00 PM
Cairo, Egypt
17 - 28 Nov
10:00 AM To 3:00 PM
Kuala Lumpur, Malaysia

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