Why Attend This Training Course?
Management is known as a form of art and a science. The key is making employees more efficient and productive while finding the correct way to do it. When preparing to manage one or a group of managers, you are preparing for them to be able to manage their own employees. Every manager is a different personality type and learns differently. But with some helpful tools and tips, you can help them become great managers that will continue to grow and succeed with their new teams.
What Is The Training Course Methodology?
This interactive training course methodology depends on enabling participants to interact and exchange experiences, explore their competencies and achieve their career aspirations, using forward-thinking training arts, such as theoretical lectures and/or open discussion to exchange opinions and experiences, scenarios, innovative thinking brainstorming. Participants will receive an agenda including training material as a reference, in addition to some extra notes and booklets.
Who Should Attend This Training Course?
This training course is designed for all management level employees, department heads, senior supervisors, and others who want to develop their managerial skills.
What Are The Training Course Objectives?
It’s been said that good management starts with good planning. As a manager, you can learn different ways to put plans into action that will help your other managers and employees work together and continue to grow
Welcome and orientate new managers
Learn ways to successfully coach and mentor
Learn ways to measure and evaluate performance
How to handle complications
Communicate between employees and their managers
What Is The Training Course Curriculum?
Grooming a New Manager
Set specific goals
Authority (What they can and can’t do)
Create a shared vision
The more they learn, the more responsibility they get
Case study (I)
Coaching and Mentoring (I)
Writing performance reviews
Provide clear and timely feedback
Praise in public, criticize in private
Make sure your door is always open
Case study (II)
Coaching and Mentoring (II)
Offer advice, not the solution
Create a supportive environment
Build ownership
360-degree feedback
Measuring Performance
Staying within their budget
Setting measurable objectives
Skip level feedback
Collaborate on criteria to be evaluated
Motivating managers
Provide the needed resources
Bonuses and incentives
Give credit for good work
Signs of Poor Management
Missed deadlines
Team turnover
Losing customers
Little or no growth
Trust your team of managers
Do not micromanage
Promote open and honest communication
Reward initiative
Trust, but verify
Case study (III)
When an Employee Complains About Their Manager
Keep the information confidential
Gather information from both sides
Coach or delegate the solution
Follow-up with the manager or employee
Unsafe or dangerous events
Legal ramifications
Severe financial costs
Repeated failures after coaching has occurred
Remember these basic qualities
Express confidence in their abilities
Practice what you preach
Open-ended discussion
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