Why Attend This Training Course?

Having ten objectives that are important to the organization is great, but implementing all ten can be overwhelming. Further narrowing the objectives down to a “Priority List” consisting of three (3) to five (5) objectives will allow your organization to gain success through implementation.

What Is The Training Course Methodology?

This interactive training course methodology depends on enabling participants to interact and exchange experiences, explore their competencies and achieve their career aspirations, using forward-thinking training arts, such as theoretical lectures and/or open discussion to exchange opinions and experiences, scenarios, innovative thinking brainstorming. Participants will receive an agenda including training material as a reference, in addition to some extra notes and booklets. 

Who Should Attend This Training Course?

This training course is designed for all departments concerned with the application of e-government and Office managers and Public relations and affairs of workers in the public and private institutions.

What Are The Training Course Objectives?

• Improve productivity and raise the level of functionality using advanced methods

• Develop the skills needed to manage business efficiently and effectively

• Learn the modern systems used in management

• Increase the effectiveness of admins use of technology

• Increase the capacity of participants in practice and application

• Refine the technical skills of middle managers and supervisors

• Be familiar with the programs and private conservation tools

• Develop time management skills and simplification of work

What Is The Training Course Curriculum?

Concept of Priorities Management: Through Objective-Oriented Approach

• Introduction to strategic priorities management and its positive impact

• Concept and phases of application of e-governance

• Types of products/services and ways of dealing with it

• Questions and answers

Time Management Skills

• Importance of planning time management

• Skills necessary for planning time and self-management

• A training lab for participants to prepare scenarios and models of planning

• Time management of the reality of work

• Questions and answers

Effective Meetings and Methods of Organizing

• Meetings and its concept and organization types and methods

• Organizing meetings and following up

• Codification of business

• Skills in strategic management and business

• Prepare and report writing skills and administrative messages

• Questions and answers

Reporting Skills and Administrative Correspondence

• Concept of reporting

• Types of reporting

• Reports and audited skills

•  Case study (I)

Clientele Management Skills Process

• Customer management digitally: Concept and methods

• Skills and e-mail applications

• E-mail and fax mail applications

• Organization and scheduling tasks and follow-up skills electronically

• Case study (II)

 Management of Relations within the Framework of Institutions

• Specification outstanding service provider

• The key principles of public relations

• Contact and reciprocal relations between the service provider and the public

• The concept and elements of communication and objectives

• Reciprocal relations among human beings according to the vision of self and others see them

• Resolvability and skills used in relationships and work

• Open-ended discussion